ISP Problems in Busan
I'm continually flabbergasted by expatriates and non-foreign publications assenting uncritically to the twaddle, that ROK has fast internet service, or is "connected", etc. I've often had problems with my broadband service, although my service representative eventually corrects them, usually by changing modems. Recently, I lost access to my graduate school.
I quote from a network administrator's email at Troy:
A block for network space 121.128.0.1 - 121.191.255.254 was implemented by the University on 21 January 2008, due to a security violation as described in the University Security Policy. After attempting to contact administrators at (ISP), and not receiving any responses within the required time frame, we implemented a block for their network space that I have listed above. These attacks occurred on 16 January 2008. Also, in the last 24 hours there have been 2628 attempts to bypass security measures from the above listed network.
Obviously, this block was not conducive to online study or registration. My ISP again changed my modem, and my IP address, and access was restored. In the process of trying to restore access, I had sent both Troy and my ISP each others' contact information. I hoped this whole security block situation would be rectified. Today, unfortunately, I received the bad news.
Absolutely no response of the delivery receipt or response to the issue cited.
As I mentioned previously, your interaction as a customer is the sole reason they assisted you. We manage a research facility for cybercrime, and, statistically speaking, less than 5% of these issues are resolved in the international arena. Initially, we believed that a language barrier may have been an issue, so, we submitted the problem tickets in the native language. The response rate did not increase as a result.
For what it's worth, we submit the blocked networks and activity to an array of monitoring services - the networks were already listed on SPAM and PHISHING lists.
I appreciate your continued persistence and willingness to assist with a resolution.
Hopefully, I can finish my studies before the next incident.
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